Privacy Policy

Welcome to Eethi.com! We understand the importance of privacy and are committed to safeguarding your personal information while providing you with exceptional freelancing services. This Privacy Policy outlines how we collect, use, disclose, and protect your information on our platform. By using Eethi.com, you agree to the terms outlined in this policy.

Information We Collect

When you register an account or use our platform, we may collect personal information such as your name, email address, payment details, and other relevant information necessary for providing our services. We also collect non-personal information such as device information, IP addresses, and usage patterns to enhance your experience and improve our platform.

How We Use Your Information

Your information is primarily used to facilitate transactions, provide customer support, and improve our services. We may also use your information to communicate with you about updates, promotions, and relevant offers. Additionally, we may use aggregated data for analytics and marketing purposes.

Sharing Your Information

We may share your information with third-party service providers, partners, or affiliates to fulfill transactions, provide services, or improve our platform. We do not sell your personal information to third parties for marketing purposes without your consent.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information stored on our platform. You can also opt-out of receiving promotional communications from us. However, please note that certain information may be necessary for providing our services, and opting out may affect your ability to use our platform.

Children's Privacy

Eethi.com is not intended for children under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take appropriate steps to delete it.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by email or through our platform. Your continued use of Eethi.com after the changes become effective constitutes your acceptance of the revised policy.

Return and Refund Policy

At Eethi.com, we strive to provide you with high-quality freelancing services. However, we understand that there may be situations where you need to request a return or refund. This Return and Refund Policy outlines the terms and conditions for such requests.

This policy applies to all services purchased or contracted through Eethi.com.

Scope

Cancellation and Refunds

If you wish to cancel a service before it has been delivered by the freelancer, you may do so by contacting our customer support team. Depending on the stage of the project and the freelancer’s policies, a cancellation fee may apply.

Service Cancellation

Refunds may be granted in the following circumstances:

  • The service was not delivered within the agreed-upon timeframe.
  • The delivered service does not meet the specifications outlined in the project brief or description.
  • The freelancer fails to fulfill their obligations due to unforeseen circumstances or breaches of contract.

Refund Eligibility

To request a refund, you must submit a detailed explanation of the issue along with any supporting evidence to our customer support team. Refund requests are subject to review, and decisions will be made on a case-by-case basis.

Refund Process

Once a refund request is approved, we will process the refund within 10 business days. Please note that it may take additional time for the funds to appear in your account depending on your payment method and financial institution.

Refund Timeline

Non-Refundable Items

                                                                                            Certain services or fees may be non-refundable, including:

  • Service fees charged by Eethi.com for facilitating transactions.
  • Custom orders or services that have already been completed and delivered by the freelancer.
  • Any fees incurred for using additional features or premium services on our platform.

Dispute Resolution

In the event of a dispute between you and a freelancer regarding the quality or delivery of services, we encourage you to communicate and attempt to resolve the issue amicably. If a resolution cannot be reached, you may escalate the matter to our customer support team for mediation and assistance.

Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of Eethi.com after the changes become effective constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our practices, please contact us at

Support@eethi.com

Thank you for trusting Eethi.com with your freelancing needs. Your privacy is important to us, and we are committed to protecting it every step of the way.